Overwatch has rebranded, ditching the “2” and returning to its roots. This title-changing update brought along a ton of other much-needed improvements and additions, urging players to come back and see what’s new.
But as they started coming back in droves, so did the servers start to suffer. Specifically, it seems the Steam version of the game was hit the hardest, with players stuck in queues only to be met with “Error BN-564” once they got to first place.
If you’re one of many suffering from this issue, here’s what you can do to fix it.
Overwatcherror BN-564, explained
This particular error seems to happen primarily to Steam players who were stuck in the queue and then sent back to the end once they were supposed to get into the game. As many have been met with this issue, many purported fixes have been proposed, though two stand out the most:
- Play the game through Battle.net instead: As Steam users are the most affected, then uninstalling that version and hopping onto Blizzard’s own Battle.net platform could be the best course of action. If you have high-speed internet, simply switch to Blizzard’s home turf and enjoy the game without any issue. It could still happen over there theoretically, but the rate at which it affects Battle.net users compared to those on Steam seems a ton lower.
- Edit Steam’s launch options: Another fix is to force the game to skip the queue altogether by editing Overwatch‘s launch options on Steam. Here’s what you need to do:
- Right-click on Overwatch in your Steam library. Under the “General” tab, you’ll find a text box for “Launch Options.”
- In that text box, paste in the following: “–BNetServer=kr.actual.battle.net:1119” without the quotation marks. This reconnects you to an alternative Battle.net server that avoids the queue and thus the error code above.
If these two fixes don’t work, then the error could be related to your own machine or internet connection. Troubleshooting your router, testing out other games, contacting your ISP, or, finally, contacting Blizzard itself are what you should do in that case. Of course, there’s the restart and reinstallation process that you can perform as well, which more often than not will prove fruitful.
In any case, the fixes above seem to work for the majority of players, and should be the way to go for you as well.
